FAQs – HSL Store
Answer

Browse our collections, select your desired product, choose the size and quantity, and click "Add to Cart." Proceed to checkout and follow the instructions to complete your order.

Answer

We accept payments via Shopify Payments, including credit/debit cards, ensuring secure transactions.

Answer

Yes, you can cancel or modify your order within 24 hours of placing it. Please contact our support team at hslstorepvtltd@gmail.com for assistance.

Answer

Yes, we offer worldwide shipping. Our shipping services ensure safe and timely delivery to most international destinations.

Answer

Domestic Orders (Pakistan): 3-5 business days. International Orders: 10-20 business days, depending on the destination.

Answer

Once your order is shipped, you will receive a tracking number via email. You can use this to track your package.

Answer

We accept returns only for Pakistani customers within 7 days of delivery, provided the item is in its original condition with tags intact. Certain items, such as bridal and luxury dresses, are non-returnable.

Answer

Unfortunately, refunds are not available for international orders. However, if you face any issue, please email us at hslstorepvtltd@gmail.com, and we’ll assist you.

Answer

Pakistani customers can email us at hslstorepvtltd@gmail.com with their order number and reason for the return. Our team will guide you through the process.

Answer

HSL Store offers a wide range of products, including bridal dresses, luxury dresses, daily wear, party wear, jewelry, footwear, and accessories.

Answer

Yes, you can. You can also set image border colours.

Answer

Our sizes are based on standard measurements. We recommend referring to our size chart before placing an order.

Answer

Yes, customization is available for bridal and luxury dresses. Contact us via email for more details and pricing.

Answer

You can reach us via email at hslstorepvtltd@gmail.com or through WhatsApp. We’re available from 9 AM to 9 PM (PST).

Answer

Please notify us within 48 hours of delivery by emailing hslstorepvtltd@gmail.com with a photo of the issue. We’ll resolve it promptly.

Answer

Yes, we run seasonal sales and promotions. Subscribe to our newsletter and follow us on social media to stay updated.

Answer

Unfortunately, only one discount code can be applied per order.

×

Someone recently bought a

The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.

Your cart

×